Ally Financial 4 Years
Product & Strategy — Consumer Banking
Charlotte, NC - Led go-to-market strategy for Ally's flagship Savings Buckets product, scaling balances significantly through targeted merchandising, pricing optimization, and digital feature launches — anchoring Ally's shift from rate-dependent to feature-led member acquisition.
- Delivered measurable deposit strategy outcomes including cost of funds reduction, NIM improvement, and a favorable deposit beta, providing leadership with a resilient, rate-insensitive funding base during periods of significant macro disruption.
- Owned product strategy end-to-end for Savings Buckets, Budgeting, Subscription Management, and Credit Monitoring — driving strong balance retention and primacy conversion for Ally's highest-value customer segment.
- Built and deployed an in-house AI/ML model for a flagship consumer savings feature, replacing a third-party vendor solution and generating significant annual cost savings — recognized as one of the division's top wins of the year.
- Served as Responsible Owner for five strategic fintech vendor partnerships (Fiserv, Plaid, MX, Equifax, Array), negotiating meaningful savings across a multi-year contract portfolio.
- Led and developed direct reports across multiple team configurations while directing 20+ cross-functional partners across Marketing, Technology, Risk, Analytics, and Pricing.
Product StrategyDepositsPaymentsGo-to-MarketAI/ML
Booz Allen Hamilton 3 Years
Consultant — Federal Strategy Consulting
Washington, DC - Led large-scale digital transformation programs for the Department of Veterans Affairs and Department of Defense, designing strategic roadmaps that modernized federal digital services for millions of veterans and active-duty personnel.
- Managed complex, multi-stakeholder program environments — translating ambiguous policy mandates into actionable product and technology strategies across IT, compliance, legal, and operations.
- Developed frameworks for program governance, performance measurement, OKR alignment, and change management in high-compliance, mission-critical technology contexts.
- Managed a cross-functional delivery team producing C-suite and senior federal official briefings under tight timelines and high-stakes conditions.
Digital ModernizationProgram ManagementFederal HealthHuman-Centered Design
The Lewin Group (UnitedHealth Group) 2 Years
Analyst — Strategy Consulting
Washington, DC - Built analytical models to assess healthcare cost and utilization trends, informing pricing strategy and product positioning decisions across regional client portfolios.
- Partnered with actuaries and product teams to translate complex data insights into strategic recommendations, presenting findings to senior leadership to guide planning and cost containment initiatives.
- Recruited directly by Booz Allen Hamilton following a subcontract engagement on a large-scale federal program, where performance led to a full-time offer.
Health PolicyStrategy ConsultingAnalyticsMarket Research